(HealthDay News) — Some 240 million calls are made to 911 in the United States each year, says the National Emergency Number Association.

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If you or a loved one needs law enforcement, firefighters or emergency medical help, call that number right away.

NENA shares these do’s and don’ts for calling 911:

  • Do call for true emergencies. If you are unsure if it’s an emergency, still call.
  • Do your best to stay calm and answer all questions.
  • Do know the location of the emergency.
  • Do post your home address number clearly.
  • Do not just hang up the phone if you call 911 by accident.
  • Do not prank call 911. In most states, this is illegal.

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